PRIVACY POLICY

Effective Date: May 19, 2026

Infinite Venture Holdings, LLC ("we," "us," or "our") operates the website ivhcards.com (the "Site"). This Privacy Policy describes how your personal information is collected, used, and shared when you visit, make a purchase, or interact with our Site.

By using the Site, you agree to the collection and use of information in accordance with this policy.

1. INFORMATION WE COLLECT

We collect several types of information from and about users of our Site, including:

Personal Information You Provide to Us:

  • Identity and Contact Data: Name, business name, streamer/channel handle (e.g., Whatnot, Twitch, YouTube usernames), billing address, shipping address, email address, and phone number.

  • Transaction and Order Data: Details about payments to and from you, details of products or custom design services you purchase from us, and upfront design fee records.

  • Profile and Account Data: If applicable, username and password, wholesale tier, referral code metrics, and communication preferences.

  • User-Contributed Content: Graphics, logos, text, names, or specifications uploaded for custom novelty card printing.

Information Collected Automatically:

  • Device and Usage Data: When you access the Site, we automatically collect your IP address, browser type, operating system, referring URLs, pages viewed, and the dates/times of your visits.

  • We use cookies and similar tracking technologies to track the activity on our Site and hold certain information. Cookies are files with a small amount of data which may include an anonymous unique identifier.

    • Necessary Cookies: Essential for the website to function properly, such as managing your wholesale shopping cart, processing upfront design fees, or maintaining account security.

    • Analytics and Marketing Cookies: Provided via our hosting platform (Hostinger) and third-party tools. These cookies help us understand how visitors interact with the Site, analyze traffic patterns, and measure marketing performance.

    You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. Additionally, you can manage your preferences at any time via the cookie consent banner displayed on our Site. If you do not accept cookies, you may not be able to use some portions of our Site.

2. HOW WE USE YOUR INFORMATION

We use the information we collect to operate our business and provide you with high-quality services. Specifically, we use your data to:

  • Process, fulfill, manufacture, and ship your wholesale or custom card orders.

  • Process payments and assess design setup fees.

  • Communicate with you regarding order confirmations, updates, customer service inquiries, and production questions.

  • Manage wholesale accounts, custom design labor queues, and tracking structures.

  • Administer and track our streamer affiliate/referral partner program, ensuring the calculations of commission cuts.

  • Screen orders for potential risk or fraud.

3. SHARING YOUR PERSONAL INFORMATION

We do not sell your personal information. We only share your personal data with trusted third parties to help us run our e-commerce operations, as described below:

  • Service Providers: We share data with e-commerce platforms, payment processors, shipping/fulfillment carriers, and manufacturing workflow software providers.

  • Referral Partners: If you were referred to us by an active partner, limited transaction metrics may be processed internally to fulfill lifetime affiliate commission obligations.

  • Legal Compliance: We may disclose your information to comply with applicable laws and regulations, respond to a subpoena, search warrant, or other lawful request for information we receive, or to otherwise protect our rights.

4. DATA SECURITY

The security of your data is critical to us. We implement commercially reasonable administrative, technical, and physical security measures designed to protect your personal information from unauthorized access, disclosure, alteration, or destruction.

Please note that no method of transmission over the internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

5. DATA RETENTION

When you place an order or request a custom graphic build through the Site, we will maintain your Order Information and submitted custom assets for our business records. This allows us to quickly fulfill repeat wholesale prints and verify account histories unless and until you ask us to delete this information.

6. YOUR DATA RIGHTS

Depending on your geographic location, you may have rights regarding your personal data, which may include:

  • The right to access the personal information we hold about you.

  • The right to request that your personal information be corrected, updated, or deleted.

  • The right to object to or restrict certain processing of your data.

To exercise any of these rights, please contact us using the contact details provided below.

7. CHANGES TO THIS PRIVACY POLICY

We may update this privacy policy from time to time in order to reflect, for example, changes to our data practices or for other operational, legal, or regulatory reasons. Any updates will be posted directly to this page with an updated "Effective Date."

8. CONTACT US

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by email or mail at:

Email: support@ivhcards.com

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OWNED AND OPERATED BY INFINITE VENTURE HOLDINGS LLC