TERMS OF SERVICE

Last Updated: May 30, 2026

Welcome to ivhcards.com. This website is owned and operated by Infinite Venture Holdings, LLC ("Company," "we," "us," or "our"). By accessing our website, purchasing our products (including bulk wholesale novelty cards), or utilizing our custom design services, you ("Client," "Buyer," "Streamer," or "you") agree to be bound by the following Terms of Service ("Terms").

Please read these Terms carefully before placing an order. If you do not agree to all of these Terms, you are expressly prohibited from using the Site or purchasing our services.

1. WHOLESALE AND COMMERCIAL USE

By purchasing from ivhcards.com, you acknowledge that our products are primarily intended for Business-to-Business (B2B) use, retail redistribution, or promotional use by livestreamers and content creators. You represent that you have the legal authority to bind any business or streaming entity you represent to these Terms.

2. CUSTOM DESIGN SERVICES & LABOUR LIMITS

  • Dynamic Layout Invoicing: Design and setup fees for custom graphics are variable and custom-tailored based on the complexity of the Client's submitted artwork. Exact quotes are delivered via email following initial assessment. All custom layout work, adjustments, and revisions will commence strictly after the layout design invoice is paid in full.

  • Production Timeline (SLA): The Company’s standard one (1) business day manufacturing turnaround window is strictly conditional upon "Post-Approval Status." This timeline begins only after the Client has explicitly approved the final digital proof via email and cleared the bulk manufacturing invoice. The Company is not liable for production or shipping delays resulting from client-side response lag or mid-process artwork revisions.

3. DESIGN PROOFS & CLIENT APPROVAL RESPONSIBILITY

  • Final Proof Approval: Before any custom card order enters the physical manufacturing phase, the Company will provide a digital design proof via email or the Site interface.

  • Buyer Responsibility: The Buyer is solely and exclusively responsible for thoroughly reviewing the design proof for accuracy, including but not limited to: spelling, grammar, names, channel handles, colors, asset placement, and barcode/NFC functionality specifications.

  • No Liability for Approved Errors: Once the Buyer grants digital approval of a proof, the design is locked. The Company is not liable for any errors, typos, or design flaws present in the approved proof. Any reprints required due to un-noted client errors will be billed entirely at the Buyer's expense.

4. STRICT REFUND, RETURN, AND CANCELLATION POLICY

Due to the highly specialized manufacturing processes and customized nature of our products, we enforce a strict no-nonsense return policy:

  • Custom Products: All custom-designed or custom-printed cards are 100% non-refundable and non-cancelable once design work has commenced or printing has begun.

  • General No-Return Policy: Because our inventory features customized batches and specialized novelty items, all sales are final. Cards cannot be returned, exchanged, or restocked simply due to buyer’s remorse, stream cancellations, or changing preferences.

  • Defect and Spoilage Exception: If your cards arrive with verifiable manufacturing defects or physical transit damage, you must contact us within forty-eight (48) hours of delivery with photographic evidence. If the defect is deemed our structural error, we will issue a replacement print batch at no additional cost to you.

  • Bulk vs. Variable Data Restriction: Standard wholesale tiered pricing applies strictly to automated, identical manufacturing runs of the exact same graphic layout. Orders requiring variable data processing—such as printing individual, unique viewer usernames across a single batch—bypass standard wholesale storefront tiers and are subject to premium single-card rates or an additional manual data handling fee.

Note on Equipment Variations: Our physical modeling accounts for minor structural/printer variances inherent to PVC card manufacturing. Minor cosmetic variances that do not impact the core legibility or utility of the card do not constitute a "defect."

5. LIMITATION OF LIABILITY & FORCE MAJEURE

Infinite Venture Holdings, LLC utilizes highly specialized direct-to-card hardware and digital workflows to fulfill orders. We maintain massive wholesale margins but operate on tight operational queues.

  • Exclusion of Liability: The Company shall not be held liable, financially or otherwise, for any delayed, unfulfilled, or canceled orders resulting from circumstances beyond our reasonable control.

  • Force Majeure Events: This includes, but is not limited to: local or grid-wide power outages, sudden hardware/printer mechanical failures, manufacturing material shortages, digital platform outages (including Hostinger or integrated payment gateways), shipping courier delays, or acts of God.

  • Remedy Limit: In the rare event that an unforeseen hardware failure or power outage permanently prevents the fulfillment of your order, the Company’s total aggregate liability is strictly limited to a refund of the purchase price paid for the unfulfilled units. We are not liable for any consequential damages, lost streaming revenue, or missed promotional deadlines you may suffer.

6. INTELLECTUAL PROPERTY & SUBMITTED CONTENT

  • Client Assets & Warranties: By submitting logos, usernames, trademarks, or graphics for custom design assessment or printing, you warrant that you own or possess the explicit legal rights to those assets. You grant the Company a limited license to host and manipulate those assets solely to fulfill your order.

  • IP Infringement Filter: We strictly avoid manufacturing items utilizing registered, official trademarks (including but not limited to official Pokémon or Nintendo IP). We utilize generic, pop-culture "adjacent" themes (such as "Elite Trainer" or "Monster Breeder") to protect our brand and yours. We reserve the right to immediately reject any custom order containing obvious copyright or trademark violations.

  • Asset Reclamation Protocol & Unpaid Proofs: Any digital proofs, custom-tailored concepts, geometric layouts, framing borders, or optimized vector elements generated by the Company remain the exclusive intellectual property of Infinite Venture Holdings, LLC until all associated invoices are paid in full. In the event that a digital proof or inquiry is abandoned, rejected, or remains unpaid, the Company reserves the absolute right to strip the design of specific client-identifying text/logos and repurpose the underlying generic layouts, phrases, and design structures into our standard public product catalog as stock inventory.

7. GOVERNING LAW

These Terms of Service and any separate agreements whereby we provide you products or services shall be governed by and construed in accordance with the laws of the State in which Infinite Venture Holdings, LLC is legally registered, without regard to conflict of law principles.

8. AMENDMENTS TO TERMS

We reserve the right, at our sole discretion, to update, change, or replace any part of these Terms of Service by posting updates and changes to our website. It is your responsibility to check our website periodically for changes.

9. CONTACT INFORMATION

Questions about the Terms of Service should be sent to us at:

support@ivhcards.com

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OWNED AND OPERATED BY INFINITE VENTURE HOLDINGS LLC